Last updated: 7 July 2026

Who We Are

Swindon Foster Carers Association ("we", "our", or "us") is a foster carer association committed to supporting foster carers through information, events, networking, and advocacy.

We are committed to protecting your personal information and respecting your privacy. This Privacy Notice explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact Details

If you have any questions about this Privacy Notice or how we use your personal information, please contact:

Organisation: Swindon Foster Cares Association
Email: Info@sfca.uk

 

What Information We Collect

We may collect and process the following information:

• Name
• Postal address
• Email address
• Telephone number
• Organisation or local authority (where applicable)
• Membership details
• Event registrations and attendance
• Communication preferences
• Records of enquiries and correspondence
• Payment information where membership fees or event payments apply (we do not store full payment card details)

We only collect information that is necessary for the services we provide.

How We Collect Your Information

We collect personal information when you:

• Join our association
• Complete membership or enquiry forms
• Register for events or training
• Subscribe to our newsletter
• Contact us by email, telephone, social media or through our website
• Volunteer or participate in our activities

Why We Use Your Information

We use your personal information to:

• Manage membership records
• Communicate with members and supporters
• Send newsletters and updates
• Organise meetings, events and training
• Respond to enquiries
• Improve our services
• Meet our legal and financial obligations

We will only use your information where we have a lawful basis to do so.

Our Lawful Bases for Processing

Depending on why we hold your information, we rely on one or more of the following lawful bases:

• Consent
• Contract
• Legitimate Interests
• Legal Obligation

You may withdraw your consent to receive marketing communications at any time.

Email Communications

If you subscribe to our newsletter or updates, we will use your email address to send information about:

• Association news
• Events
• Training opportunities
• Campaigns
• Member updates

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our association, such as:

• Secure CRM providers
• Email marketing providers
• Website hosting providers
• Payment processors
• Professional advisers where required by law

All third-party providers are required to keep your information secure and only use it for the services they provide to us.

We may also disclose information where required by law or to protect our legal rights.

International Transfers

Where any of our service providers process personal information outside the United Kingdom, we ensure appropriate safeguards are in place, such as approved contractual clauses or other lawful transfer mechanisms.

How Long We Keep Information

We only keep personal information for as long as necessary.

Typically we retain:

• Membership records while membership remains active and for up to six years afterwards
• Financial records for at least six years
• Newsletter subscriptions until you unsubscribe
• General enquiries for up to two years unless ongoing

Information that is no longer required will be securely deleted or anonymised.

Keeping Your Information Secure

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Access to personal information is restricted to authorised individuals who need it to carry out their responsibilities.

Your Rights

Under UK data protection law you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information in certain circumstances
• Restrict or object to processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Commissioner's Office (ICO)

Complaints

If you have concerns about how we handle your information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk
Telephone: 0303 123 1113

Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be published on our website with the revised update date.